Indeterminate
      1
      Open
      Weekly backup started on Hypervisor hyper.hursley.ibm.com
      Weekly backup started:++:Backup
      hyper.hursley.ibm.com
      hyper.hursley.ibm.com
      5/14/2025, 1:06:33 PM
      5/14/2025, 1:07:28 PM
      No
      None - Information
      Information
      1
      Open
      High CPU usage on Hypervisor hyper.hursley.ibm.com (>80%)
      High CPU usage:++:CPU
      hyper.hursley.ibm.com
      hyper.hursley.ibm.com
      5/14/2025, 1:07:03 PM
      5/14/2025, 1:07:58 PM
      No
      Cause - Saturation
      Minor
      1
      Open
      Critical CPU usage on Hypervisor hyper.hursley.ibm.com (>95%)
      Critical CPU usage:++:CPU
      hyper.hursley.ibm.com
      hyper.hursley.ibm.com
      5/14/2025, 1:07:33 PM
      5/14/2025, 1:08:28 PM
      No
      Cause - Saturation
      Minor
      1
      Open
      High query timeout count (> 30 / min)
      High query timeout count:++:Database query timeout
      users-db.sales.hursley.ibm.com
      users-db.sales.hursley.ibm.com
      5/14/2025, 1:08:03 PM
      5/14/2025, 1:08:58 PM
      No
      Effect - Latency
      Minor
      1
      Open
      Error rate high (>50 / min)
      High error rate:++:Error rate
      users-api.sales.hursley.ibm.com
      users-api.sales.hursley.ibm.com
      5/14/2025, 1:08:33 PM
      5/14/2025, 1:09:28 PM
      No
      Cause - Traffic
      Minor
      1
      Open
      Newsletter service error rate high
      Error rate high:++:Error rate
      newsletter-svc.sales.hursley.ibm.com
      newsletter-svc.sales.hursley.ibm.com
      5/14/2025, 1:09:03 PM
      5/14/2025, 1:09:58 PM
      No
      Cause - Traffic
      Warning
      1
      Open
      Newsletter test email not received within 5 minutes - emails may not be working
      Newsletter not received in 5 min:++:Newsletter self test
      newsletters.sales.hursley.ibm.com
      newsletters.sales.hursley.ibm.com
      5/14/2025, 1:09:33 PM
      5/14/2025, 1:10:28 PM
      No
      None - Information
      Minor
      1
      Open
      High error rate on front-end-svc.sales.hursley.ibm.com
      High error rate:++:Error rate
      front-end-svc.sales.hursley.ibm.com
      front-end-svc.sales.hursley.ibm.com
      5/14/2025, 1:10:03 PM
      5/14/2025, 1:10:58 PM
      No
      Cause - Traffic
      Warning
      1
      Open
      Synthetic test failed for >1min on https://sales.hursley.ibm.com
      Synthetic test failed:++:Synthetic test
      https://sales.hursley.ibm.com
      https://sales.hursley.ibm.com
      5/14/2025, 1:10:33 PM
      5/14/2025, 1:11:28 PM
      No
      None - Information
      Minor
      1
      Open
      Helpdesk Nginx ResponseTime is Higher than expected. Actual: 3149.9000 Expected: 1156.2114
      ANOMALY:APP:ResponseTime
      metric-anomaly-detection
      helpdesk-nginx-1.helpdesk.hursley.ibm.com
      5/14/2025, 1:05:33 PM
      5/14/2025, 1:11:58 PM
      No
      None - Information
      Warning
      1
      Open
      Synthetic test failed for >1min on helpdesk.hursley.ibm.com
      Synthetic test failed:++:Synthetic test
      web-console.helpdesk.hursley.ibm.com
      web-console.helpdesk.hursley.ibm.com
      5/14/2025, 1:06:03 PM
      5/14/2025, 1:12:28 PM
      No
      None - Information
      Warning
      1
      Open
      Synthetic test failed from [us-east], data returned by CDN [QW-vCDN2] does not match expected values
      Synthetic test failed
      synthetic-mon
      us-east.synthetics.hursley.ibm.com
      5/14/2025, 1:13:33 PM
      5/14/2025, 1:14:28 PM
      No
      None - Information
      Critical
      1
      Open
      Ping failed on sales.hursley.ibm.com
      Ping failed
      synthetics.hursley.ibm.com
      sales.hursley.ibm.com
      5/14/2025, 1:16:33 PM
      5/14/2025, 1:17:28 PM
      No
      None - Information
      Minor
      1
      Open
      Weekly backup started on Hypervisor hyper.zurich.ibm.com
      Weekly backup started:++:Backup
      hyper.zurich.ibm.com
      hyper.zurich.ibm.com
      5/14/2025, 1:18:03 PM
      5/14/2025, 1:18:58 PM
      No
      None - Information
      Information
      1
      Open
      High CPU usage on Hypervisor hyper.zurich.ibm.com (>80%)
      High CPU usage:++:CPU
      hyper.zurich.ibm.com
      hyper.zurich.ibm.com
      5/14/2025, 1:18:33 PM
      5/14/2025, 1:19:28 PM
      No
      Cause - Saturation
      Critical
      8 rankings
      Open
      GROUP (18 alerts) Commit in repository robot-shop by Niklaus Hirt on file my.cnf - Optimise Buffer Pool
      15 types
      10 senders
      11 resources
      5/14/2025, 1:07:28 PM
      5/14/2025, 1:19:28 PM
      Platinum
      No
      6 golden signals
      Warning
      1
      Open
      Commit in repository robot-shop by Niklaus Hirt on file my.cnf - Optimise Buffer Pool
      GitLab Commit
      GitLab
      mysql-db
      5/14/2025, 1:07:28 PM
      5/14/2025, 1:08:58 PM
      Platinum
      Gold
      No
      None - Information
      Information
      8
      Open
      Jenkins Pipeline Run - Success
      CI/CD Build
      Jenkins
      mysql
      5/14/2025, 1:09:28 PM
      5/14/2025, 1:09:28 PM
      No
      None - Information
      Information
      8
      Open
      ArgoCD - Running
      CI/CD Deploy
      ArgoCD
      robot-shop
      5/14/2025, 1:09:58 PM
      5/14/2025, 1:09:58 PM
      No
      None - Information
      Information
      5
      Open
      MySQL - change detected - The value innodb_buffer_pool_size has changed
      Instana Change
      Instana
      mysql-db
      5/14/2025, 1:10:28 PM
      5/14/2025, 1:10:28 PM
      Platinum
      Gold
      No
      None - Information
      Minor
      7
      Open
      Database restarted
      Resource State
      Falco
      mysql-db
      5/14/2025, 1:10:58 PM
      5/14/2025, 1:10:58 PM
      Platinum
      Gold
      No
      Cause - Saturation
      Minor
      Open
      TransactionsPerSecond is Lower than expected. Actual: 0.5201 Expected: 150.6788
      ANOMALY:TransactionsPerSecond:TransactionsPerSecond
      metric-anomaly-detection
      mysql-predictive
      5/14/2025, 1:10:00 PM
      5/14/2025, 1:15:00 PM
      Platinum
      Gold
      No
      None - Information
      Minor
      Open
      log_template_202 is Higher than expected. Actual: 23.0000 Expected: 0.0018
      ANOMALY:logMetrics:log_template_202
      log-metric-anomaly-detection
      user-robotshop
      5/14/2025, 1:15:00 PM
      5/14/2025, 1:15:00 PM
      Platinum
      Gold
      No
      Effect - Availability
      Minor
      Open
      MemoryUsagePercent is Higher than expected. Actual: 98.4195 Expected: 44.4738
      ANOMALY:MemoryUsage:MemoryUsagePercent
      metric-anomaly-detection
      mysql-predictive
      5/14/2025, 1:10:00 PM
      5/14/2025, 1:15:00 PM
      Platinum
      Gold
      No
      Cause - Saturation
      Minor
      Open
      PodRestarts is Higher than expected. Actual: 36.5973 Expected: 2.0008
      ANOMALY:PodRestarts:PodRestarts
      metric-anomaly-detection
      mysql-predictive
      5/14/2025, 1:10:00 PM
      5/14/2025, 1:15:00 PM
      Platinum
      Gold
      No
      None - Information
      Minor
      Open
      Latency is Higher than expected. Actual: 1051.0263 Expected: 1.5632
      ANOMALY:Latency:Latency
      metric-anomaly-detection
      mysql-predictive
      5/14/2025, 1:15:00 PM
      5/14/2025, 1:15:00 PM
      Platinum
      Gold
      No
      Effect - Latency
      Minor
      Open
      Latency is Higher than expected. Actual: 2.4474 Expected: 1.4988
      ANOMALY:Latency:Latency
      metric-anomaly-detection
      ratings-predictive
      5/14/2025, 1:15:00 PM
      5/14/2025, 1:15:00 PM
      Platinum
      Gold
      No
      Effect - Latency
      Critical
      2
      Open
      Database not responding
      Instana Issue
      Instana
      mysql-db
      5/14/2025, 1:11:28 PM
      5/14/2025, 1:16:28 PM
      Platinum
      Gold
      No
      Cause - Availability
      Major
      6
      Open
      Log - app.ERROR: Database error SQLSTATE[HY000] [2002] Connection refused
      Log Event
      ELK
      ratings-log
      5/14/2025, 1:16:58 PM
      5/14/2025, 1:16:58 PM
      Platinum
      Gold
      No
      None - Information
      Major
      3
      Open
      Erroneous call rate is too high - ratings
      Instana Issue
      Instana
      ratings-predictive
      5/14/2025, 1:17:28 PM
      5/14/2025, 1:17:28 PM
      Platinum
      Gold
      No
      Cause - Availability
      Warning
      4
      Open
      Erroneous call rate is too high - catalogue
      Instana Issue
      Instana
      catalogue-deployment
      5/14/2025, 1:17:58 PM
      5/14/2025, 1:17:58 PM
      Platinum
      Gold
      No
      Cause - Availability
      Information
      8
      Open
      Resize up Buffer Pool Size from 1 GB to 2 GB
      VM - RESIZE
      Turbonomic
      DCW1-000484
      5/14/2025, 1:18:28 PM
      5/14/2025, 1:18:28 PM
      Platinum
      Gold
      No
      None - Information
      Warning
      2
      Open
      Functional verification failed - Web
      Functional Test
      Selenium
      web-deployment
      5/14/2025, 1:18:58 PM
      5/14/2025, 1:18:58 PM
      Platinum
      Gold
      No
      None - Information
      Critical
      5
      Open
      Sudden increase in the number of erroneous calls - ratings
      Instana Incident
      Instana
      ratings-deployment
      5/14/2025, 1:19:28 PM
      5/14/2025, 1:19:28 PM
      Platinum
      Gold
      No
      Effect - Error
      Warning
      1
      Open
      Critical CPU usage on Hypervisor hyper.zurich.ibm.com (>95%)
      Critical CPU usage:++:CPU
      hyper.zurich.ibm.com
      hyper.zurich.ibm.com
      5/14/2025, 1:19:03 PM
      5/14/2025, 1:19:58 PM
      No
      Cause - Saturation
      Warning
      1
      Open
      High query timeout count (> 30 / min)
      High query timeout count:++:Database query timeout
      users-db.hr.zurich.ibm.com
      users-db.hr.zurich.ibm.com
      5/14/2025, 1:19:33 PM
      5/14/2025, 1:20:28 PM
      No
      Effect - Latency
      Sev
      Ranking
      State
      Summary
      Event type
      Sender
      Resource
      Links
      First occurrence
      Last occurrence
      1
      Business criticality
      Runbooks
      Topology
      Seasonal
      Trigger alert
      Suppressed
      Golden signal